copilot

Copilot Governance for SMBs: Sensitivity labels, secure prompts, and data boundaries that keep AI useful and safe 

Why AI Governance Matters for SMBs  AI adoption is accelerating across small and midsized businesses, helping teams work faster and make better decisions. Microsoft Copilot brings powerful capabilities directly into Microsoft 365, but it also introduces new responsibility. Without the right controls, AI can surface confidential information or move data in unintended ways. Copilot governance […]

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The MSP’s Guide to Windows Recall & Copilot+ PCs: Elevating Productivity and Security 

AI-powered PCs are changing the game for business productivity and MSPs are at the forefront of this transformation. With Copilot+ PCs and Windows Recall, organizations can unlock new levels of efficiency, but only if these features are deployed and managed with care. Here’s how to make the most of these innovations while keeping security and user experience top of mind. 

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AI Readiness — Preparing Your Clients (and Your MSP) for Copilot Deployments 

As Microsoft Copilot continues to roll out across Microsoft 365, MSPs have a unique opportunity—and responsibility—to guide clients through the transition to AI-powered productivity. From licensing to user training, the success of Copilot deployments hinges on how well both your team and your clients are prepared.  What Is Microsoft Copilot?  Copilot is Microsoft’s AI assistant

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The New Microsoft 365 Homepage: What’s Gone, What’s Better, and What MSPs Must Teach Clients 

In 2025, Microsoft quietly rolled out a major change to the Microsoft 365 homepage — and it’s left many users scratching their heads. The familiar Office.com homepage, once a go-to launchpad for apps, files, and productivity, has been replaced by a new interface centered around Copilot, Microsoft’s AI-powered assistant.  For Managed Service Providers (MSPs), this

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Copilot Everywhere: Microsoft’s AI Integration Across M365 Apps 

Microsoft has made it clear: artificial intelligence isn’t just a feature—it’s the future. With Copilot now deeply integrated across the Microsoft 365 suite, AI is becoming the default interface for productivity. For Managed Service Providers (MSPs), this shift is more than a trend—it’s a wake-up call.  Let’s explore what this AI expansion means and why

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Lost the Waffle? Navigate Microsoft Office.com Retirement and Build a Smarter Workspace

It finally happened: Microsoft Office.com quietly retired their  homepage — the starting point millions of users relied on every single day. Gone is the Waffle app launcher, the comfort of your most-used apps in the upper-left corner, your recent files, pinned favorites, and quick links to your branded intranet homepage. In its place? A chat

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Choosing the Right Microsoft 365 Copilot Chat Plan: Pay-As-You-Go vs. Subscription

Microsoft 365 Copilot Chat is changing the way we work—offering AI-powered assistance that helps draft content, summarize files, and answer questions in real time. But how do you decide which pricing model is right for your organization? Let’s break down choosing the right Copilot Chat plan in plain terms.  Two Ways to Pay: Flexibility or

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