Honest answers to the questions MSPs actually ask.

A partner program for Managed Services Providers that bundles Microsoft 365 training, multi-tenant tooling, white-label marketing, and expert delivery support — on one flat monthly rate.

MSPs that already serve (or plan to serve) clients on Microsoft 365. Whether you’re a 2-person shop just learning M365 or a 50-tech firm running hundreds of tenants, we have a tier that fits.

My365 Learn works fine. The training hub, AI support, certification program, and reduced project rates pay back even for a single person — and you can grow into the team-member math without changing plans.

Same week, typically. We onboard you with a kickoff call, grant your team guest access to Netlogic’s Tenant so they can use Monty Monitor in Teams and the Partner Center in SharePoint, hand off the playbook, and walk through your first Expert Service Activity together.

Learn ($999/mo) is internal-focused: training, baselines, AI support, and 5 Expert Service Activities per month for use on your own tenant or for learning.

Plus ($1,599/mo, 1-year) adds done-for-you client delivery: 10 total Service Activities per month usable on your clients’ tenants, multi-tenant tools, priority booking with specialists, and sales/QBR co-delivery.

Yes — any time. Most MSPs start on Learn for the first month or two, then move to Plus once they have client work in flight.

$1,799/mo month-to-month, versus $1,599/mo on a 1-Year commitment. Most partners go with the 1-year rate after the first conversation. Talk to us if month-to-month is the only thing that works for you.

No — and we don’t sell them either. Netlogic My365 does not sell Microsoft 365 licenses to any tenant. We help you sell licenses to your clients so the margin stays with your MSP.

Two paths, depending on where you are:

• You already have a CSP (Pax8, Ingram Micro, Sherweb, TD SYNNEX, etc.) — we help you pick the right SKUs for each engagement and your CSP handles provisioning and billing.
• You don’t have a CSP yet — we help your client buy direct from Microsoft, and we coach you on the path to picking up your own CSP relationship when the volume justifies it.

My365 is the technical, training, and delivery program around the licensing. Licensing margin stays with you.

A pre-scoped Microsoft 365 work block. Examples: a Conditional Access baseline build, an Intune compliance rollout, a Purview labels & DLP setup, a Copilot governance plan. Each activity is a defined deliverable with clear scope.

Activities reset monthly — they don’t roll over. We’ll proactively suggest activities during your weekly partner strategy call so you don’t leave value on the table.

For client-facing work, our team executes the Service Activity end-to-end on the client tenant. You own the relationship; we do the technical work and hand it back with documentation.

A My365 specialist joins your client sales calls and Quarterly Business Reviews to provide Microsoft 365 expertise, answer technical questions, and help you close deals or expand existing ones.

A library of Microsoft 365 tenant baselines (Conditional Access, Intune device compliance, Purview labels, Defender baselines) you can apply to client tenants. Plus tier adds multi-tenant orchestration so you can roll out a baseline across many tenants at once.

Email templates, one-page client briefs, pitch decks, and educational content about Microsoft 365 security, Copilot, and migration. You rebrand them with your logo and ship to your clients.

Monty Monitor is your team’s AI support assistant on My365. He’s grounded on Microsoft documentation, our internal playbooks, and current best practices — ask him any Microsoft-related question and get a sourced answer before escalating to a human.

Your techs reach Monty two ways, both via guest access in Netlogic’s own Microsoft 365 tenant:

• Microsoft Teams — chat with Monty inline, the same way you’d chat with a colleague.
• My365 Partner Center in SharePoint — ask Monty inside the same workspace where you find playbooks, baseline assets, and marketing collateral.

Asking Monty does not consume Service Activities; only direct sessions with a My365 Team Member do.

No. My365 sits alongside your CSP. We don’t resell licenses, we don’t take over your client billing, and we don’t insert ourselves between you and your CSP — we strengthen the technical practice you wrap around the licensing relationship you already have.

If you don’t have a CSP yet, we help your client buy direct from Microsoft and coach you toward picking one up when your volumes warrant it.

Yes — that’s the explicit goal. Every license you sell, every client tenant you stand up, every Microsoft 365 deployment success score you accumulate counts toward your Microsoft partner-program metrics, not ours. We want every MSP in the program to earn the Microsoft Solutions Partner — Modern Work designation as their capabilities and volume grow.

The Baseline Builder, Service Activities, training, marketing collateral, and Monty Monitor are the leverage that moves you up the partner-program ladder faster than going it alone.

Two paths. (1) Recurring: bundle Service Activities into your MSP agreements and raise client fees by $399–$999/month, justified by Baseline updates that keep their tenant compliant. (2) Projects: run larger pieces of work (file migrations, email migrations, Power Platform, Hybrid Entra ID, Copilot agents) through us at your project hourly rate and bill the client at $250/hr market rate. The Profit section walks through the math.

A Tenant Management fee per client, even if you offer “all-inclusive” services. Suggested $399–$999/month per client tenant depending on size. Plus $499 one-time Tenant Assessment is a common starter charge. Project work (migrations, Power Platform, hybrid identity, Copilot) is billed separately at your suggested $250/hr client rate.

File migrations (SharePoint, OneDrive, file-server consolidation), email migrations to Microsoft 365, Power Platform apps and automations, Hybrid Entra ID setups (Entra Connect, conditional access), and Copilot Agent / Copilot for M365 rollouts. You scope and quote the project; we deliver the technical work; you keep the client relationship and the margin.

A Service Activity is a discrete consultation or assistance booking (a meeting, a screen-share, a chat session, a discovery call). Plus includes 10/month, Learn includes 5/month. A project is multi-hour delivery work (migrations, builds, rollouts) billed by the hour at your plan’s project rate. Service Activities can be used to scope the project before you quote.

Yes. Refer another MSP to My365, and when they join the program we send a $500 Visa Gift Card as a thank-you. Existing partners can submit referrals through the Profit Hub or via email.

Yes. We publish a Public Security Posture & Compliance Architecture report covering every internal control, mapped to the Microsoft Zero Trust pillars (Identity, Devices, Apps, Data, Infrastructure) and aligned to 11+ frameworks including the Microsoft Win11 25H2 Security Baseline, CIS Level 1, NIST CSF, ISO 27001, and MITRE ATT&CK.

It’s the same configuration we deploy through Baseline Builder to your client tenants. We operate it ourselves first, which means when your client’s auditor or compliance reviewer asks tough questions, you have a defensible answer.

We publish two comprehensive end-user guides that explain how to operate a Windows 11 PC or a macOS device running our baseline: sign-in flows, MFA, BitLocker / FileVault recovery, the approved-app install model, OneDrive setup, Teams onboarding, the everyday questions that turn into tickets when nobody documents them.

Open them here: Windows 11 Get Started · macOS Get Started. Both are interactive, illustrated, and kept current with each baseline release. Most partners send the link with their welcome email; the time you don’t spend on resets and “how do I” tickets is margin you keep.

Yes. The Baseline Builder configuration we deploy through Plus is the same Microsoft Zero Trust posture we operate on Netlogic’s own endpoints. 18 Defender ASR rules in Block mode, BitLocker with Entra recovery escrow, NTLMv2-only authentication, SMBv1 disabled, App Control in Audit mode, and ~57 device-level configurations curated from the Microsoft Win11 25H2 Security Baseline. Read every control in the public report.