Which Microsoft 365 apps and services does My365 support?
If your client uses it day-to-day, we cover it. From core productivity to identity, security, and AI — here’s the surface area in scope, with the same icons your end-users see in our Windows 11 and macOS Get Started guides.
Microsoft 365 apps your end-users live in.
The full set of productivity apps your clients touch every day — we support every one:
Outlook
Email, calendar, contacts
Teams
Chat, meetings, calls
OneDrive
Personal cloud storage, file sync
SharePoint
Team sites, document libraries, intranet
Word
Documents, reports, letters
Excel
Spreadsheets, data, budgets
PowerPoint
Presentations, slide decks
OneNote
Personal & team notes
Loop
Live collaborative workspaces
Forms
Surveys, quizzes, polls
Clipchamp
Video editing, Teams recordings
To Do
Task lists, daily planning
Planner
Team project & task management
Whiteboard
Visual collaboration, brainstorming
Viva
Employee experience, learning, connections
Engage
Company-wide social, communities, leadership broadcasts
Bookings
Scheduling & appointments
Visio
Diagramming & flowcharts
Windows 365
Cloud PCs — stream Windows from any device
Copilot
AI assistance across apps
And the platform services underneath them.
Apps don’t exist in a vacuum. The Baseline Builder + Service Activities also cover the underlying tenant services your clients depend on:
Identity & access
Microsoft Entra ID, Conditional Access, Strong Auth (MFA), Microsoft Authenticator, FIDO2 / passkeys, Defender for Identity.
File services
OneDrive for Business, SharePoint Online sites & libraries, Teams files, sync clients, sensitivity labels, retention policies.
Email & calendaring
Exchange Online, Outlook (new + classic), shared mailboxes, group calendars, distribution lists, Bookings, Defender for Office 365.
Microsoft Edge for Business
Work-profile separation, sync, password management, enterprise-managed extensions, Edge security baselines.
Information protection
Microsoft Purview Information Protection with sensitivity labels (Public 🌐, Private 🔒, Protect read-only 🔐, Internal Only 🏢), DLP, retention with defensible disposition.
Devices & endpoints
Microsoft Intune, Windows Autopatch, BitLocker with Entra recovery, Microsoft Defender for Endpoint, Attack Surface Reduction rules, Personal Data Encryption.
Intune Autopilot
Zero-touch Windows 11 device provisioning, pre-configured deployment profiles, Entra-joined enrollment, white-glove and self-deploying scenarios, automatic baseline + app delivery on first boot.
Microsoft 365 Copilot & AI
Copilot for Microsoft 365 rollout, Copilot Studio agents, Copilot Chat, Copilot governance via Purview, license-allocation guidance, adoption tracking.
Power Platform
Power Apps, Power Automate, Dataverse setup, Power BI, custom Copilot agents, hybrid Entra ID integration for low-code workflows.
Same surface area in our end-user guides. These are the apps and services your clients see every day — and the same ones documented step-by-step in our Windows 11 and macOS Get Started guides. Send the link, reclaim your L1/L2 ticket time.