Who is My365 for? If your MSP touches Microsoft 365, it fits.
Whether you’re a two-person shop just landing your first M365 clients or a 50-tech firm running hundreds of tenants, the program scales with you.
Just getting started
You know clients want Microsoft 365 but you’re tired of figuring it out solo. My365 Learn gives your team training, Monty Monitor (our AI assistant), and reduced project rates.
Scaling your practice
You’re landing M365 deals and need consistency across tenants. My365 Plus adds multi-tenant baselines, done-for-you delivery, and priority specialist access.
Ready for compliance
Clients ask about audits, security baselines, and AI governance. We bring the security & compliance projects (with reduced rates on Plus) so you don’t have to staff for them.
Which plan fits where your MSP is right now?
The split between Learn and Plus is not about company size — it is about whether you are building the practice or already delivering it on client tenants.
| Where your MSP is today | Plan | Why it fits |
|---|---|---|
| Microsoft 365 is something you deploy, but you have never specialized in it | My365 Learn $999/mo, month-to-month |
Internal-only by design. Build the practice on your own tenant first, get your techs trained and certified, and use 5 Expert Service Activities a month to unblock them. |
| You are landing Microsoft 365 deals and need consistency across client tenants | My365 Plus $1,799/mo monthly |
Client-tenant work is included. Multi-tenant Baseline Builder, done-for-you delivery, 10 Service Activities a month, and priority access to specialists. |
| Clients are asking about audits, security baselines, and AI governance | My365 Plus — 1-Year $1,599/mo, best rates |
Advanced and compliance projects at reduced rates: $159.90 per Service Activity and a $150/hr project rate, versus $179.90 and $175/hr on Plus monthly. |
💡 Not sure? Start on Learn. It is month-to-month with no long-term commitment, and you can move up the moment a client tenant needs the work. Run your own numbers on the pricing calculator.
How do you know when you’ve outgrown Learn?
Learn is deliberately internal-only — every asset deploys to your own tenant. These are the moments partners typically move to Plus.
You have client tenants that need the Baseline
Learn deploys the Baseline Builder to your tenant only. The moment you want it on a client tenant, you need Plus.
A client has asked for a compliance audit
Security and compliance projects come at reduced rates on Plus, so you can say yes without staffing for it.
You’re using all 5 Activities most months
Plus doubles you to 10 Expert Service Activities per month, and they become usable on client tenants rather than just internally.
You want us in the room for a client meeting
Sales and QBR co-delivery is a Plus benefit — we join your client meetings as your technical bench, with you leading.
You’re outsourcing enough that the hourly rate matters
Project work drops from $199/hr on Learn to $175/hr on Plus monthly and $150/hr on Plus 1-Year. At volume that difference compounds fast.
You need done-for-you delivery, not just guidance
Learn gives your team support and answers. Plus adds done-for-you delivery on client work, with our specialists doing the technical execution.
My365 probably isn’t for you if…
We would rather tell you now than three months in. My365 is a poor fit in three situations:
| If this is what you want… | …here’s the honest answer |
|---|---|
| A partner who takes the client off your hands | Not us. We deliberately never assume your client relationships, billing, or contractual obligations. You stay client-facing; we stay the technical bench behind you. |
| A CSP or distributor to buy Microsoft licenses through | We don’t resell Microsoft 365 licenses at all. Keep your existing CSP — that margin stays yours. We coexist with whatever licensing relationship you already have. |
| Help with a stack that isn’t Microsoft 365 | The entire program — training, baselines, tooling, Service Activities — is Microsoft 365 specific. If M365 isn’t part of what you deliver, there is nothing here for you. |
Still sounds like a fit? Compare Learn and Plus side by side, see what a Service Activity actually delivers, or start a conversation.